Check-in & check-out
Check-in from 3:00 PM · Last check-in 9:45 PM sharp · Check-out by 11:00 AM.
Staffed hours end promptly at 10:00 PM. Arriving between 9:45 PM and 4:00 AM? Declare it in your online check-in: after-hours self-service entry costs CA$35 per started hour, settled in advance, and your door codes are released once your ID is verified. No arrival is accepted after 4:00 AM. Arriving earlier than 3 PM? Bag storage is free for guests. Check in online before you arrive →
What's included
Fresh linens, towel, free Wi-Fi, self-serve kitchen access, and luggage storage on arrival/departure day.
House rules
Quiet hours from 11 PM. No smoking indoors. Guests must be at least 18 to stay without a parent or guardian. Valid government ID required at check-in.
Payment
All bookings are prepaid: we email you payment instructions with your confirmation, and your bed is confirmed once payment is received. Refundable in full before check-in — except festival periods (see below).
Locked out?
1. Call or message +1 929-310-8968 (phone / WhatsApp / Telegram) — fastest way to reach us, day or night. 2. No answer? Email info@pvthostel.com. 3. At the building? Knock hard at the front door — the doorbell is not always in service, so don't rely on it. Still no answer? Go to the back door and knock hard there; a light knock will not be heard.
Emergency
Fire, medical emergency or immediate danger — call 911 first. Get to safety before anything else; in a fire, leave the building and call from outside. Once safe, call us at +1 929-310-8968 so we can help and account for everyone. Non-urgent health advice in Québec: dial 811 (Info-Santé, free, 24/7). Never delay 911 to reach us first.
Safety & security
The building has smoke alarms, a carbon monoxide detector, a security alarm and fire extinguishers. Like most buildings in the Plateau, there are fuel-burning appliances on site, so a carbon monoxide detector is fitted — please never cover or disable it. Visible security cameras cover the entrances, exits and certain common areas, and the exterior of the property; there are none in dorms, bathrooms or any private space. How that footage is handled is set out in our Terms and Privacy notice. A safety deposit box is available at reception for a fee. Reception is staffed from 3:00 PM to 10:00 PM; outside those hours reach us on +1 929-310-8968.
PVT Travel Rewards
A points programme for people who book directly. Membership is free, and it is still a proposal: four membership tiers, earning on eligible direct stays, and nothing issued yet.
No points are earned or redeemable today, and we are not promising a date. The confirmed rules — earning, redemption, value and eligibility — are published at rewards.pvthostel.com before a single point is issued. Program conditions →
Work with us
We are often looking for help — front desk, housekeeping, maintenance and work-exchange enquiries are all welcome. Tell us who you are, when you are available and what languages you speak: info@pvthostel.com.
Parking
Free street parking is usually easy to find in the non-resident zones around the hostel. Prefer a spot arranged by us? That's $10 per day — message us before you arrive and we'll point you to the nearest options.
Airport shuttle
On request: $45 one way, $75 return between the hostel and YUL. Book it with us in advance. Prefer transit? The 747 bus + metro takes about 30 minutes.
Dorm beds & couples
In dorms, every guest has their own assigned bed — beds are never shared. Travelling as a pair and want the top and bottom of the same bunk? Tell us when you book and we'll do our best. Couples who want to share one bed should book a private room. We're progressively adding privacy curtains to our bunks.
Women travellers & respect
Our dorms are mixed. If a particular bed placement or a quieter room would make you more comfortable, tell us and we'll do our best to accommodate. We enforce a strict zero-tolerance policy on disrespectful behaviour, so every guest can feel safe and at home.